Laptop poor performance or load speed issues
Poor performance and slow load speed can occur due to various factors, such as software conflicts, insufficient memory, fragmented hard drives, or malware infections. Our services are designed to optimise your laptop's performance and enhance its responsiveness.
When you choose our services, you can expect a thorough and comprehensive process to improve your laptop's performance. Our experienced technicians will carefully diagnose the underlying issues that contribute to the slow performance and load speed. They will assess factors such as software configuration, system resources, and potential hardware limitations.
Based on the diagnosis, our technicians will implement effective solutions to address the performance issues. This may involve software optimisation, removing unnecessary background processes, upgrading hardware components, or conducting system maintenance tasks like disk defragmentation or cleaning up temporary files.
We prioritise using industry best practices and state of the art tools to ensure that your laptop's performance is optimised. Our technicians will work diligently to provide you with a laptop that operates smoothly, performs efficiently, and meets your expectations.
We will usually complete your device assessment on the same business day. Once we have completed your device assessment we will contact you to provide a cost estimate and only once you have approved that will we start the repair. Poor performance is typically resolved within 1 – 2 business days.
Once we have completed your device assessment we will provide you with a full cost estimate to improve your poor performance. Poor performance services start from $115.
Our technicians will evaluate your laptop’s performance by analysing its hardware specifications, software configuration, and overall system health. They will identify potential bottlenecks or issues that could be causing the poor performance or slow load speed. To pinpoint the underlying problems, our technicians may perform diagnostic tests, including system benchmarking, memory testing, hard drive analysis, and temperature monitoring. These tests help identify any hardware or software issues that could be affecting performance. Our technicians will optimise your laptop’s software settings, ensuring that unnecessary background processes are disabled, startup programmes are minimised, and resource intensive applications are managed efficiently. They may also update your operating system and drivers to the latest versions to improve compatibility and performance.
If malware or viruses are detected during the evaluation, our technicians will conduct a thorough scan of your laptop to detect and remove any malicious software. This helps eliminate potential performance bottlenecks caused by malware or unwanted programmes running in the background. In cases where the laptop’s hardware is contributing to poor performance, our technicians may recommend hardware upgrades, such as increasing the amount of RAM, replacing a slow hard drive with a solid-state drive (SSD), or upgrading the graphics card. These hardware upgrades can significantly enhance performance and load speeds. Our technicians will clean up temporary files, remove unnecessary clutter, and perform disk defragmentation to optimise your laptop’s storage and improve data access times. This helps speed up file retrieval and enhances overall performance.
After implementing the necessary changes, our technicians will conduct thorough testing to ensure that the performance and load speed issues have been resolved. They will finetune the system settings and make further adjustments if needed to optimise performance.
We offer a comprehensive six month warranty on repairs. The warranty covers parts and workmanship associated with the original repair and are always willing to help you get your device working quickly again.
To make the process as stress free as possible, we strongly recommend backing up your data before you drop it off for assessment or repair. If you need help with this, please get in touch and we can guide you through this or do it for you on request.