Tablet Repairs

Tablets play a vital role in our study, work, and home lives, but when they encounter issues, it can be a big inconvenience. That's where Connect NZ steps in to provide reliable assistance. Our highly skilled team of technicians specialise in assessing and repairing tens of thousands of tablets annually. All our repair centres are authorised by the key brands we work with, ensuring that you can have your device fixed without risking its warranty.

With Connect NZ, you can trust that your device is in capable hands, allowing you to swiftly get back to your productive and connected lifestyle.

Tablet brands we can repair

  • Apple

  • Samsung

  • Microsoft

  • Lenovo

  • Asus

  • Acer

  • HP

  • Dynabook

Our tablet repairs cover:

Tablet screen

Screen replacement or repair

Replace a damaged or cracked tablet screen with a new one to restore visual functionality.

Tablet battery

Battery replacement or repair

Swap out the old or malfunctioning tablet battery with a new one to ensure longer battery life and uninterrupted usage.

Tablet speaker_microphone

Speaker replacement or repair

Install new speakers to replace damaged or non-working ones, restoring high-quality audio output.

Tablet liquid damage

Liquid damage repair

Repair a tablet that has been damaged by liquid or fluid, restoring functionality and preventing further issues.

Tablet data recovery

Data recovery

Retrieve lost or inaccessible data from a tablet due to accidental deletion, system failure, or other causes.

Tablet virus

Virus or spyware removal

Remove malicious software or spyware from a tablet to restore security and prevent data breaches.

Tablet load speed

Poor performance or load speed issues

Resolve software or hardware-related problems to improve the overall speed and performance of a tablet.

Frequently Asked Questions

What types of tablets can you repair?

At Connect NZ we repair a wide range of common tablet models; whether you own an Apple, Samsung, Microsoft, Lenovo, or any other leading tablet brand, we’ve got you covered.

For Apple users, we specialise in repairing iPad and iPad Pro models. From cracked screens to faulty batteries, our skilled technicians have the knowledge and experience to diagnose and fix any issue that may arise with your iPad.

Whether you own a Samsung Galaxy Tab or a Microsoft Surface Pro, our technicians are adept at diagnosing and repairing a wide range of problems that may arise.

Do you offer a pick up and delivery service?

We are pleased to offer a convenient pick up and delivery service for your tablet repairs. To arrange a pick up of your device, simply contact our customer support team either through phone or email. They will guide you through the process and arrange a courier service to collect your tablet. You can choose a date and time that works best for you.

Do you offer a walk in service?

Yes, we offer a convenient walk in service for tablet repairs at our repair centre locations in Auckland, Wellington, Hamilton, and Christchurch. We understand that your time is valuable, and sometimes you need immediate assistance with your tablet issues. That’s why we welcome customers to visit our repair centres without prior appointments. Our repair centres are open Monday to Friday, 8.30am to 5pm and car parking is available.

Our walk in service allows you to bring your tablet directly to our experienced technicians, who will promptly assess the problem and provide you with a solution. Whether you’re dealing with a cracked screen, malfunctioning display, or any other tablet issue, our skilled professionals are ready to assist you.

If you’re unable to visit our repair centres in person, we also offer a convenient pick up and delivery option. Simply contact our customer support team, and we’ll arrange for a courier service to collect your tablet from your preferred location. Once your tablet is repaired, we’ll ensure it is safely returned to you, ready for use.

What is the process for repairing my tablet?

  1. Tablet collection or drop off: You can drop your tablet off to our Auckland, Hamilton, Wellington or Christchurch repair centres. Or you can contact us to arrange a collection. We’ll include packaging and a return courier ticket, to make sure everything goes off without a hitch.
  2. Assessment: Your tablet will be closely assessed by an experienced technician. They’ll note both warranty and non-warranty issues, and give you a complete repair report with options and quotes. No hidden fees and no surprises.
  3. Repair: Once you’ve given us the go-ahead, we’ll order any parts needed and complete the repair with our high standard of care and attention to detail. Then we’ll test all its functions, and fill in a final checklist.
  4. Return: Finally, we’ll give your device a good clean, then box it and return it straight to your door via courier delivery or you can pick it up from your local repair centre location.

What payment options are available?

Debit or credit card payment online or instore. Bank transfer is also available.

Do I need to back up my tablet before the repair?

To make the process as stress free as possible, we strongly recommend backing up your data before you drop off your tablet for assessment or repair. We understand the importance of your personal and professional data and want to ensure its safety throughout the repair process. Backing up your data is a precautionary step that provides you with peace of mind and protects your valuable information.

If you’re unsure about how to back up your data or need assistance with the process, our team is here to help.

Do you use original parts?

Yes, as an authorised repair agent, we exclusively use original, branded parts when repairing tablets. We understand the importance of maintaining the integrity and quality of your device. By using original parts, we ensure that your tablet receives the best possible components, providing optimal performance and compatibility.

Are you an authorised repair agent?

Connect NZ is proud to be an authorised repair agent for Apple and Samsung. We’re one of New Zealand’s only Samsung Authorised Repairer which means we’re qualified to repair your Samsung device, and you can trust us to use genuine Samsung parts.

As Apple Authorised Service Providers, our qualified technicians undertake repairs at our fully equipped, state-of-the-art repair centres. Whether it’s the latest and greatest or nearly vintage, we service all your favourite Apple products – both in and out of warranty.

Why should I choose Connect NZ?

Our team of 15 certified technical repair experts have over 185 years’ experience between them. We only use the highest quality genuine parts, and offer the highest standard of service. Our tech experts repair more 11,000 devices every year across our repair centres in Auckland, Hamilton, Wellington and Christchurch. We’re an Authorised Apple Service Provider and one of New Zealand’s only Samsung Authorised Repairers, giving you peace of mind that your tablet repair will be conducted by qualified and experienced technicians.

Do you have a device that needs repairing?