Lodge A New Repair


First, we just need to gather some basic info from you


Please let us know a bit about your device

This can be found on the inside of the SIM tray or on the back of the device. If you device still powers on, go to Settings -> About


If you don't know this, enter the estimated month and purchase year


Please select your delivery preference

We will dispatch a collection pack to the address of your preference. This will contain everything you need to safely courier your device to us. You can prepare, package and return you device to us when it is convenient. Drop the packaged device to your local Post Shop or make a quick call to have it collected from you.

You can drop your device off to one of our Repair Centres. Located in Auckland, Hamilton, Wellington and Christchurch. Meet our staff and know where to get the answers you need.