Lodge A New Repair

Entrant

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First, we just need to gather some basic info from you

First Name *

Last Name *

Email Address *

Contact Phone *

Your Address

Street Address *

Unit / Apartment Number

Suburb *

City / Town *

Region *

Postcode *

Device

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Please let us know a bit about your device

What brand is your phone? *

What brand is your tablet? *

What brand is your laptop? *

What brand is your desktop? *

What brand is your TV? *

What brand is your device? *

Please specify the brand *

What is the model number or name? *

Please enter the IMEI number

This can be found on the inside of the SIM tray or on the back of the device. If you device still powers on, go to Settings -> About

No IMEI Number

I can't find the IMEI number

Please enter the serial number

Diagnosis

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Has it been damaged? *

Yes No

What's wrong with the device? *

Tell us what happened and what's wrong with it *

When was it purchased? *

If you don't know this, enter the estimated month and purchase year

Shipping

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Please select your delivery preference

How would you like to deliver your device? *

Receive a collection pack Repair centre drop off

Would you like to use the address you provided? *

We will dispatch a collection pack to the address of your preference. This will contain everything you need to safely courier your device to us. You can prepare, package and return you device to us when it is convenient. Drop the packaged device to your local Post Shop or make a quick call to have it collected from you.

Current Address Alternative Address

Alternative Address

Street Address *

Unit / Apartment Number

Suburb *

City / Town *

Region *

Postcode *

Drop Off Location *

You can drop your device off to one of our Repair Centres. Located in Auckland, Hamilton, Wellington and Christchurch. Meet our staff and know where to get the answers you need.

Auckland Hamilton Wellington Christchurch

Find My *

Please confirm you have removed "Find My" for the device from your iCloud account.

Terms and Conditions *

I have read and accept the Terms & Conditions*