Zoom Business Services

The Zoom Business Services suite is designed to help your business nurture and develop customer relationships. From awareness to conversion and on-going support, Zoom’s Business Services help to enhance relationships and communications across the entire customer journey.

Connect NZ are Zoom’s only New Zealand Platinum Certified Partner, meaning you can rely on us to help your business maximise the communication and relationship potential of Zoom’s software services.

Zoom’s Business Services suite focuses on three functions, each with their own associated Zoom products

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Customer Care

Deliver a personalised and seamless customer experience by harnessing the power of Zoom Contact Centre, Workforce Engagement and Virtual Agent. This suite of Zoom products can help your business to decrease costs and improve customer satisfaction scores with AI-powered virtual agents.

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Reach, engage and delight your customers with bespoke content and solutions. Encompassing Zoom Events, Webinars and Sessions, this suite aids your brand in developing brand awareness, generating leads and increasing customer engagement. It also provides advanced engagement data to help inform your decision making.

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Boost your bottom line with conversion intelligence software. Zoom’s Revenue Accelerator supercharges your sales teams with data-driven insights and analytics to improve conversion volumes and retention rates. Simplify the sales process with streamlined workflows and empower your team to capitalise on every sales opportunity.

Why you should partner with Connect NZ

  • Qualified advice

    As Zoom’s only New Zealand authorised reseller and only Platinum Certified Zoom Partner, we’re able to offer our customers a unique level of expert advice and support.

  • End-to-end service

    We can be on hand to help whenever you need us. From planning and designing the right solution, to implementing the technology, to training your team and beyond.

  • Customer success

    Your business’s success is our goal. So we offer ongoing management services – keeping you up-to-the-minute with monthly reports, user guides, and product updates.

Develop your business infrastructure today

Book a consultation with our dedicated team and discover how Zoom Business Solutions can empower your sales, marketing and customer care functions today.