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5 Signs Your iPhone Needs Professional Repair

iPhone Professional Repair

Published by Nic Fouhy

iPhone Professional Repair

As an Apple Authorised Service Provider, we understand that your iPhone is more than just a gadget – it’s an integral part of your daily routine. Therefore, the sudden realisation that your device might not be operating at its peak can be a real concern. But how do you know when a small hiccup is a sign of a more significant issue that requires professional repair? Below, we’ll discuss five signs that it’s time to bring your iPhone to our expert technicians.


  1. Persistent Battery Issues

One of the primary indicators of an iPhone requiring professional attention is persistent battery problems. If your device’s battery drains quickly, or worse, it shuts down unexpectedly even when it shows some percentage of charge left, it’s time to get it checked. While software updates and app usage can affect battery life, a consistent problem could be a sign of a faulty battery that needs replacing.

  1. Unresponsive Screen or Frequent Freezes

iPhones are renowned for their smooth, responsive interfaces. Therefore, if you experience lagging, freezing, or a completely unresponsive screen, this is a significant red flag. This could point to an issue with your device’s iOS or a hardware problem, both of which should be addressed by an Apple-certified professional using an Apple Authorised Service Provider.

  1. Poor Call Quality

Poor call quality that goes beyond standard network fluctuations is another sign that you need professional repair. If you are experiencing trouble hearing callers, frequent dropped calls, or poor microphone quality, these could be due to a malfunctioning antenna or an issue with the speakers or microphone or potentially a fault with the logic board.

  1. Overheating

While it’s normal for your iPhone to heat up during intensive usage or while charging, consistent overheating is a cause for concern. Excessive heat can cause damage to the internal components of your device, including the battery. If your iPhone often gets too hot to handle, consider this as a sign that your device needs professional attention.

  1. Physical Damage

Last but definitely not least, is physical damage. From a small crack on the screen to major dents and bends, physical damage to your iPhone can have severe repercussions on its internal hardware. If your iPhone has suffered a fall, even if it seems to work just fine, it’s recommended to get it professionally checked to ensure there are no internal issues that could cause problems down the line. Moreover, we are proud to be the preferred repairer for New Zealand’s top insurance brands. If your iPhone has suffered physical damage and you have contents insurance, we’re here to make the repair process as good as it gets for you. We’ll work closely with your insurer to ensure a smooth and swift repair process, easing your worries and getting your device back in top shape as soon as possible.


While these are some of the most common signs that your iPhone needs a professional repair, this list is by no means exhaustive. If your iPhone is acting strangely, it’s better to be safe than sorry.

As an Apple Authorised Service Provider, we are here to help. Our team of certified professionals uses only genuine Apple parts to ensure your device runs smoothly and maintains its quality. Don’t wait for a small issue to become a significant problem. If you suspect your iPhone needs repair, trust our team to restore its peak performance. Your device is essential to your daily life, and we understand that. We’re here to offer fast, effective, and trustworthy repairs to keep you connected.

Contact us today.

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